Terms of purchase and use of Tallinn TV Tower services and refunds

Before buying, read carefully through the terms and conditions, as restrictions apply to later changes.


  Buy tickets− queue management information system
  Queue − waiting list on the basis of which visitors are directed into the TV Tower
  Queue number − unique number issued to each visitor used to summon the visitor to enter the tower
  Booking time − time interval for visiting the TV Tower observation platform

1. Purchasing service

1.1. The core TV Tower service is selling tickets and booking a place in the queue.
1.2. Payment for the service can be made via the online interfaces of Swedbank, Visa and Mastercard, and − for Telia or Elisa customers − by m-payment.
1.3. Before paying for the service, buyers should check what is in their shopping cart and be sure that it is exactly what they intended. Later refunds are not possible, except for cases described in clause 4.
1.4. If services or quantities have erroneously been added to the cart and are not desired, the rows or quantities in the cart should be cleared and filled with the correct data.
1.5. The price of service in the cart includes VAT.

2. The booking time can be selected online

2.1. The booking can be made 30 days in advance.
2.2. The fastest and most convenient way to make bookings online is through the website pilet.teletorn.ee.
2.3. Once you are at the TV Tower, you can register for the queue at the box office.

3. When booking online or by telephone, send the system the name of the visitor, the number of tickets desired and the interval when you wish to visit the TV Tower observation platform

4. Refunds

4.1. No refunds are given for tickets that are not used within the allotted time. Ticket money is refunded if it proved impossible to use the services due to the fault of SA Tallinna Teletorn. Other exceptional cases that made it impossible to use or change the service in the allotted time shall be handled on a case by case basis.

5. The booking time can be changed only once and only 3 or more hours before the appointed entry time.

Service by:

SA Tallinna Teletorn
reg. nr. 90012142 KMKR EE101356653
Kloostrimetsa tee 58A, 15026 Tallinn
e-post: teletorn@teletorn.ee